FAQ
Common Questions
What is Your Cancellation Policy?
● After payment is made the booking fee will be non refundable regardless of departure date.
● Free cancellations until 30 days before the departure date. The booking fee is non-refundable.
● A partial refund of 50% will be issued for cancellations between 14-30 days prior to the departure date. The booking fee is non-refundable.
● All booking charges for cancellations within 14 days of the departure date are non-refundable. The booking fee is non-refundable.
If the customer/charterer requests to reschedule a charter, Next Wave Boat Charters will charge a rescheduling fee equal to that of the original booking fee. If the charter is cancelled due to weather related issues (determined only by the captain), mechanical issues prior to departure, or any other unforeseen circumstance, Next Wave Boat Charters may provide a full refund. If a trip is cut short due to adverse weather (only when determined by the captain), the client may be eligible for a partial refund. Each circumstance will be evaluated individually, and the necessary compensation shall only be determined by a Next Wave Boat Charter’s representative. No-shows will be charged the full price.
What should we bring?
We always have all the required safety gear and 1 case of water. We advise our guests to bring sunscreen, food, water, energy drinks, alcoholic beverages, towels, sunglasses, bathing suits, and protective cover up clothing.
How much notice is required to book a trip?
What if the weather is bad or gets bad?
Only when deemed hazardous prior to the charter by the captain will the charter be cancelled and a full refund will be issued to the guest. If a trip is cut short due to adverse weather, the client may be eligible for a partial refund as determined by a Next Wave Boat Charters representative.
How late can I change the day of a booking?
When should we arrive?
Where can we go?
We can go anywhere you want too as long as the captain deems the activity does not impede safe navigation of the vessel. The Captain will always recommend a suggested itinerary.
Is the water dangerous?
While boating is an inherently risky activity we always advise our guest to watch their step when walking in the water and advise them of any currents, slippery or sharp surfaces, and have protocols in place in the event someone does get hurt.
What marine life is in the water?
This is a natural body of salt water. All kinds of marine life live in these waters including sharks, dolphins, manatees, and fish. Most are not dangerous or interested in humans. Hundreds of people swim in these waters daily and have no issues.
Can we extend the charter?
Yes at the captains discretion given another charter is not booked after. At an extra flat rate we can extend the time of the charter.
Are pets allowed?
Do you provide alcoholic beverages?
How many guests are allowed on the trip?
Do we need to bring a cooler?
Contact
Bryce: (813) 525-1626
Nathan: (813) 618-6573
info@nextwaveboatcharters.com
Contact
Bryce: (813) 525-1626
Nathan: (813) 618-6573
info@nextwaveboatcharters.com